Responsible Gaming
Gaming Should Be Entertainment
At BeProactive, we believe that online gaming, including Crazy Time, should be enjoyed purely as entertainment. Gaming is never a reliable way to earn money or solve financial problems. It should only be played with money you can afford to lose, as part of a balanced lifestyle.
We are committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.
Age Verification
You must be at least 18 years of age (or the legal age of majority in Bangladesh, whichever is higher) to participate in gaming activities on this site. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not access gaming services. We encourage parents and guardians to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these behaviors in yourself or someone you know, help is available:
- Spending more time and money on gaming than intended
- Attempting to "chase losses" by gambling more to recover money lost
- Hiding gaming activity or lying about the amount spent
- Neglecting family, work, education, or other responsibilities due to gaming
- Gaming to escape stress, anxiety, depression, or other emotional problems
- Feeling irritable or anxious when unable to play
- Borrowing money or using credit to fund gaming
- Experiencing relationship conflicts due to gaming habits
- Failed attempts to reduce or stop gaming
- Experiencing financial difficulties as a result of gaming
If you identify with any of these warning signs, we strongly encourage you to seek support immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, monthly)
- Loss Limits: Establish a limit on the total amount you are willing to lose
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Session Time Limits: Set automatic reminders or stop gaming after a predetermined duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break or quit entirely
- Account Closure: Permanently close your gaming account if you wish to stop playing
To activate any of these tools, please contact our Customer Support team.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations provide confidential support:
Bangladesh & South Asia
- Mental Health Helpline (Bangladesh): Contact your local mental health services or medical facility for counseling and support
- Department of Mental Health (Bangladesh): Government services available through Dhaka Medical College and other medical institutions
International Resources
- GamCare (UK): www.gamcare.org.uk – Provides free, confidential support
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and assistance
- National Council on Problem Gambling (US): www.ncpgambling.org – Helpline and resources
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides information on responsible gaming and support
All support services listed above are confidential and free of charge. You do not need to face problem gambling alone.
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for support today. There is no shame in seeking help—taking action is a sign of strength.
- Contact one of the support organizations listed above
- Speak with a trusted friend, family member, or healthcare professional
- Use the self-help tools available on your account
- Contact our Customer Support team to discuss responsible gaming options
Remember: Gaming should be fun and entertaining. If it is causing you distress or financial harm, help is available.